Returns & Exchanges
At the Kolkata Knight Riders official store, we want you to wear your purple and gold with pride. If you are not completely satisfied with your purchase, you can return or exchange eligible merchandise within 15 days of delivery.
Initiate Request
Visit our online Returns Portal and enter your order number and registered email address to select the items you wish to return or exchange.
Quality Check
Ensure that all sports apparel and accessories are in their original condition, unworn, and with all official KKR brand tags still attached.
Package & Ship
Securely pack the items in the original packaging and download the prepaid shipping label provided in the portal to drop off at your nearest courier point.
Refund Processing
Once our warehouse team verifies the returned merchandise, your refund or exchange will be processed within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing